INN Social Media Executives (frmly known as Hotel SEO)
Chris Brogan interviewed by Shashank Nigam of SimpliFlying
In this exclusive YouTube interview, Chris Brogan, the social media mogul (yeah, not just a guru, but a mogul) is put in the hot-seat of an airline CEO. He shares with us what he’d do if he was in charge of running an airline, how he’d implement Web 2.0 strategies to build the brand and how he’d make them work for the airline and for the customer. Some interesting insights surface that all airline execs should take heed of, particularly in the area of customer service and how best to communicate at that level on Twitter.
Take a look and send your business associates to the network to view as well. The INNSocialMedia Executives is now open to all new members (no longer a need for an invitation).
Regards,
Ron Callari
Social Network Administrator
http://twitter.com/roncallari
http://twitter.com/INNSocialMedia
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